Orders are typically processed within 1–2 business days, with an estimated delivery time of 3-5 business days. You can expect to receive your order in 5–7 business days total.
See our Shipping Policy for details.

Currently, we only ship within Australia.

Yes, we provide free standard shipping Australia-wide on all orders.

Yes, orders can be canceled within 24 hours of purchase. Please contact us immediately to initiate the cancellation.

In case you have entered a mistake in your address details, please contact our customer support

Please contact us at info@auzuka.com within 7 days of receiving your package, and include your order number and clear photos.
We’ll arrange a replacement or refund right away.

We offer a straightforward 30-day return policy. Visit our Returns & Refunds Policy page for details.

Refunds are processed within 7 business days upon receipt and inspection of the returned item. Please check our Returns & Refunds Policy for more details.

For exchanges, please visit our Returns & Refunds Policy page for detailed instructions.

Yes, we offer a 30-day warranty on all products. See our Returns & Refunds Policy page for additional information.

We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay.For more details, refer to our Payment Methods

Yes. Our website uses industry-standard SSL encryption to protect your personal and payment information.

You’ll be charged at checkout when your order is confirmed.