At Auzuka, we strive to provide an excellent shopping experience with clear and straightforward shipping policies. We offer free standard shipping Australia-wide, ensuring you receive your purchases conveniently and promptly.
Shipping Locations
This shipping policy applies exclusively to orders shipped within Australia.
Delivery Times
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Order Processing: Orders are typically processed within 1–2 business days. Orders placed after 5:00 PM (AEST) will be processed the next business day.
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Transit Time: Once processed, orders generally ship within 6–9 business days.
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Estimated Delivery: Total delivery time is estimated at 7–11 business days.
Carrier Services
We partner primarily with Australia Post and other reputable local courier services to ensure your package arrives securely and promptly.
Shipping Costs
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Free Standard Shipping: All orders within Australia qualify for free shipping, with no minimum purchase required.
Delivery Issues
Should you encounter any issues, such as delays or missing packages, please contact our customer service team immediately. Our dedicated support team will promptly assist to resolve the matter.
Tracking Your Order
Upon shipment, you'll receive an email containing a tracking number. Track your package directly through our provided tracking link.
Contact Information
For further assistance:
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Email: info@auzuka.com
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Phone: +61 485 985 239
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Customer Service Hours: Monday–Saturday, 9:30 AM–7:00 PM (AEST)
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Address: 1603 Capitol Avenue, Suite 310 A617, Cheyenne Wyoming 82001, United States
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Company Number: 372116253
We aim to respond to your inquiries within 1-2 business days.