Shipping Policy

At Auzuka, we aim to provide fast, reliable, and transparent shipping across Australia. Below are the details of our processing times, delivery windows, and order tracking process.

Shipping Locations

We currently offer shipping to customers within Australia. Orders are delivered directly to the shipping address provided during checkout.

Processing & Delivery Times

• Processing Time: Orders are processed within 1–2 business days (Monday to Friday).

• Shipping Time: Delivery takes 3-5 business days, depending on your location.

• Estimated Total Delivery Time: 5-7 business days (Processing + Shipping Time).

• Orders placed after 17:00 AEST or on weekends will be processed the following business day.

Shipping Costs

We offer free shipping on all orders within Australia.
All costs are clearly stated at checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.
You can also track your order anytime using our Order Tracking page.
Please allow up to 24 hours for tracking updates to appear.

Courier Information

We ship all orders using Australia Post and other reliable couriers, ensuring secure and trackable delivery to your door.

Delays & Delivery Issues

While we strive to meet delivery estimates, delays may occasionally occur due to high shipping volumes or external factors.
If your order hasn’t arrived within the expected timeframe, please contact our support team for assistance.

Questions About Shipping?

If you have any questions about your order or delivery, feel free to contact us.

Contact form: Click here
Email: info@auzuka.com
Phone: +61 485 985 239

Auzuka
1603 Capitol Avenue
Suite 310 A617
Cheyenne, Wyoming, 82001
United States

We are available during the following hours:
Monday to Friday: 09:30 – 19:00 AEST
Saturday and Sunday: Closed

We strive to respond within 24 hours.