Last updated: May 05, 2025

This Privacy Policy describes how Auzuka ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from auzuka.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

We are committed to complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Changes to This Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.

• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information including your username, password, security questions and other information used for account security purposes.

• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.

• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.

• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using tracking technologies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below, "Third Party Websites and Links."

How We Use Your Personal Information

• Providing Products and Services: We use your personal information to provide you with the Services in order to perform our contract with you, including to process payments, fulfill orders, send notifications, manage your account, arrange shipping, and facilitate returns and exchanges.

• Marketing and Advertising: We may use your personal information for marketing and promotional purposes, including personalized ads and communications. If you are an EEA resident, this is based on our legitimate interest in promoting our Services (Art. 6(1)(f) GDPR).

• Security and Fraud Prevention: We use your personal information to detect and address security incidents, protect against fraud, and ensure the integrity of our Services. If you are an EEA resident, this is also based on our legitimate interests (Art. 6(1)(f) GDPR).

• Service Improvement and Communication: We use your information to provide customer support and improve our Services.

Cookies We use Cookies to operate and enhance our Site and Services. For more on Shopify’s Cookies, visit Shopify Cookie Policy. Disabling Cookies may impact functionality.

How We Disclose Personal Information We may share your personal information with:

• Vendors or third parties providing services on our behalf

• Business and marketing partners (under their own privacy notices)

• Affiliates or entities within our corporate group

• Legal authorities as required

• Buyers in case of a business transaction (e.g., merger or acquisition)

Categories of Personal Information Disclosed:

• Identifiers (name, contact details, order/account info)

• Commercial data (orders, interactions)

• Internet activity (Usage Data)

• Geolocation (based on IP)

Third Party Websites and Links Our Site may contain links to third-party websites. We are not responsible for the privacy or security practices of those sites.

Children's Data We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us to have it removed.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information We implement security measures to protect your personal information, but no system is fully secure. We retain your data only as long as necessary to fulfill our services or comply with legal obligations.

Where your personal information is transferred outside of Australia, we take reasonable steps to ensure it is protected in accordance with the Australian Privacy Principles.

Your Rights You may have the right to:

• Access, correct, or delete your data

• Receive a copy (portability)

• Object or restrict processing

• Withdraw consent

• Opt out of marketing or targeted advertising

• Appeal decisions or lodge complaints

We may request verification of identity before fulfilling such requests.

In Australia, you may also contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

Contact Us

Don't hesitate to contact us if you have any questions regarding this Privacy Policy.

Via Email: info@auzuka.com
Via this Link: Contact Us
Via Phone Number: +61485985239

Contact information:

Contact form: Click here
Email: info@auzuka.com
Phone: +61 485 985 239

Auzuka
1603 Capitol Avenue
Suite 310 A617
Cheyenne, Wyoming, 82001
United States

We are available during the following hours:
Monday to Friday: 09:30 – 19:00 AEST
Saturday and Sunday: Closed

We strive to respond within 24 hours.