Privacy Policy

At Auzuka, protecting your privacy and ensuring a secure online shopping experience is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (https://auzuka.com) and make purchases.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

  • Personal Information: When placing an order, registering an account, or contacting us, we may collect details such as your name, email address, phone number, billing address, shipping address, and payment details.

  • Non-Personal Information: Information such as browser type, IP address, pages visited, and site interactions to help improve your shopping experience.

2. How We Use Your Information

  • Order Fulfilment: Processing orders, handling transactions, shipping products, and providing customer support.

  • Communication: Sending order confirmations, shipping updates, promotional offers, and other account-related information.

  • Website Improvement: Analyzing user behaviour to enhance and personalize your experience on our site.

3. Payment Information

We do not store your payment information. Payments are securely processed via trusted third-party gateways (e.g., PayPal, Stripe). Please review their privacy policies for additional details.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience by remembering your preferences and providing personalized content. Cookies can be managed or disabled through your browser settings; however, this may limit certain functionalities on our site.

5. Sharing Your Information

Auzuka does not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers solely for purposes such as fulfilling orders, processing payments, or offering customer support. These providers operate under strict confidentiality agreements and are prohibited from using your data for unrelated purposes.

6. Data Security

We employ industry-standard security measures, including SSL encryption, to protect your personal data from unauthorized access, alteration, or disclosure. Although we implement stringent security procedures, no internet transmission method is entirely secure.

7. Your Rights and Choices

  • Access & Update: You can access and update your personal information by logging into your account or contacting us directly.

  • Marketing Communications: To opt out of marketing communications, click the unsubscribe link in our emails or contact us directly.

  • Request Deletion: You have the right to request deletion of your personal data, subject to certain legal exceptions.

8. Children's Privacy

Our website is not intended for users under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware of such data, we will promptly delete it.

9. Changes to This Policy

We may update or modify this Privacy Policy periodically. Updates will be reflected on this page with the revised date. We recommend reviewing this policy regularly.

10. Contact Information

If you have questions about this Privacy Policy or your data, please contact us:

  • Email: info@auzuka.com

  • Phone: +61 485 985 239

  • Customer Service Hours: Monday–Saturday, 9:30 AM–7:00 PM (AEST)

  • Address: 1603 Capitol Avenue, Suite 310 A617, Cheyenne Wyoming 82001, United States

  • Company Number: 372116253

We aim to respond to inquiries within 1-2 business days.

Auzuka
1603 Capitol Ave. Suite 310 A617
WY, Cheyenne, 82001, United States

Company number : 372116253

Our customer service is available Monday to Saturday from 9:30 am to 7:00 pm (AEST).