Welcome to Auzuka! By accessing and using our website (https://auzuka.com), you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.
1. General Information
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Website: https://auzuka.com
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Business Name: Auzuka
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Phone: +61 485 985 239
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Email: info@auzuka.com
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Customer Service Hours: Monday–Saturday, 9:30 AM–7:00 PM
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Address: 1603 Capitol Avenue, Suite 310 A617, Cheyenne Wyoming 82001, United States
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Company Number: 372116253
2. Order Processing and Delivery
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Order Processing: Orders are processed within 1-2 business days. Orders placed after 5:00 PM (AEST) will be processed on the next business day.
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Delivery Time: Orders typically ship within 6-9 business days following processing, with total delivery estimated at 7-11 business days within Australia.
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Shipping Method: We offer Free Standard Shipping Australia-wide.
3. Returns and Exchanges
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Return Policy: Returns are accepted within 30 days from receipt. Items must be unused, unworn, and have all original tags attached.
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Return Shipping: We cover return shipping within Australia. For incorrect sizing or accidental orders, please contact our customer service for assistance.
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Refunds: After inspection and approval of returned items, refunds are processed within 7 business days to your original payment method.
4. Payment and Pricing
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Payment Methods: We accept all major credit cards and other payment methods listed during checkout.
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Pricing: All prices on our website are listed in Australian Dollars (AUD) and include GST. Prices may change without notice.
5. Privacy and Security
Please review our Privacy Policy to understand how we handle your personal information securely.
6. Customer Responsibilities
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Ensure accuracy in shipping and billing information provided at checkout. Auzuka is not liable for delays or issues resulting from incorrect details.
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You agree to comply with all applicable local and federal Australian laws when purchasing from our website.
7. Limitations of Liability
Auzuka is not liable for indirect or consequential losses arising from the use of our products or website. Liability is limited to the cost of the product purchased.
8. Modifications to Terms
We reserve the right to update these terms at any time. Changes will be clearly noted on this page with the updated date.
9. Contact Information
For any questions regarding these Terms of Service:
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Phone: +61 485 985 239
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Email: info@auzuka.com
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Customer Service Hours: Monday–Saturday, 9:30 AM–7:00 PM(AEST)
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Address: 1603 Capitol Avenue, Suite 310 A617, Cheyenne Wyoming 82001, United States
Thank you for shopping with Auzuka. We appreciate your trust and look forward to providing you with exceptional service.